Frequently Asked Questions
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General
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What is VividMath?VividMath is an online math platform that offers thousands of step-by-step video lessons taught by a real teacher and interactive practice exercises with instant video feedback.
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Is my curriculum covered?All our lessons are structured according to the common core curriculum you are being taught at school.
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Do I get access to all topics and grades?Yes. After signing up to VividMath Premium you will be able to access all grade levels and topics (all 6000 + lessons).
Pricing and Payments
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How does the free trial work?When you sign up to any of our membership plans you get a 7-day no-risk free trial. You can cancel your membership anytime before the 7-day trial ends to avoid being charged.
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How do I cancel my membership?You can choose to cancel your membership at anytime. Easily cancel online anytime in just two clicks.
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How does the 30-day money back guarantee work?If for any reason you’re unhappy with your experience, you have a full 30 days to get reimbursed on any VividMath membership you choose. Just get in touch with our support team.
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Is my payment secure?Yes. All payments are safeguarded with SSL technology, the most secure encryption technology currently available for electronic transactions.